FAQ

✅ 1. For Freelancers (Receiving Payment):

You can share your bank account details with Onedigiweb or the client to receive direct payments for services like:

  • SEO

  • Website design

  • Social media projects

  • Branding or graphic design

Details you’ll need to share:

  • Account Holder Name

  • Bank Name

  • Account Number

  • IFSC Code

  • UPI ID (optional)

✅ Recommended: Issue an invoice or payment request before expecting payment.

✅ 2. For Clients (Making Payment):

Onedigiweb may accept payment from clients via:

  • Bank Transfer (NEFT/IMPS/RTGS)

  • UPI / Google Pay / PhonePe

  • Payment Gateway (like Razorpay or Instamojo) for card payments

📩 Always confirm payment account details directly from onedigiweb@gmail.com or a trusted representative before sending funds.

⚠️ Precautions:

  • Only share your bank details with trusted parties.

  • Ask for payment confirmation screenshot or UTR number after transfer.

  • Never pay advance to unknown clients unless verified.

✅ 1. Never Start Without Clear Scope & Confirmation

  • Get a written confirmation of the work: what’s expected, deadlines, revisions, and pricing.

  • Always avoid vague job offers like “Just start working and we’ll see.”

✏️ Use a short agreement or email confirmation before starting any project.

✅ 2. Always Ask for an Advance Payment

For new clients:

  • Request at least 30–50% upfront (or use milestone-based payments).

  • If they refuse even a small advance, it's a red flag.

💡 Use payment gateways like Razorpay, PayPal, UPI, or platform escrow (if available).

✅ 3. Avoid Clients Who Rush Without Details

Scammers often say:

“I need it fast, I’ll pay later.”
“Don’t worry, I’ll pay double after I see your work.”

🚫 Don’t trust such promises — they’re classic scam signs.

✅ 4. Check Email IDs and Social Media Profiles

  • If someone claims to be from a company, verify their official website, email address, and LinkedIn.

  • A Gmail ID with no traceable name is often fake.

✅ 5. Don’t Share Full Files Before Payment

  • For creative work (designs, videos, code), share preview images or watermarked samples until payment is made.

  • Deliver the full version only after full or milestone payment is received.

✅ 6. Beware of Overpayments & Refund Scams

Scammers may say:

“I sent ₹50,000 instead of ₹5,000, please return the extra.”

⚠️ Never refund anything without verifying the actual transaction in your bank account.

✅ 7. Avoid Work Outside Trusted Platforms (if any)

If Onedigiweb uses a platform with support or escrow, stay within it. If someone tries to take you outside (“let’s talk on WhatsApp and pay directly”), be cautious unless you trust them.

✅ 8. Never Pay to Get Work

Legit clients will never ask you to pay a fee or deposit to start a project. If someone asks for:

  • “Security deposit”

  • “Joining fee”

  • “Advance tools access”

❌ It’s a scam.

🛡 Bonus Safety Tips

  • Keep all communication in writing.

  • Save every message, payment screenshot, and email.

  • Trust your instincts: if something feels off, ask questions or walk away.

✅ 1. Stay Calm & Review the Agreement

  • Go back to the initial scope of work (SOW), deadlines, and deliverables.

  • Check if expectations are being met on both sides.

  • This gives you clarity and a basis for discussion.

✅ 2. Communicate Clearly and Professionally

Most problems can be solved with honest communication:

  • Use polite, direct language.

  • Be specific: “According to our agreed scope, [X] was not included.”

  • Ask for clarification: “Could you help me understand what changes are needed?”

🔁 Always use written communication (email, chat, or shared docs) for records.

✅ 3. Document Everything

Keep copies of:

  • Emails or chat history

  • Approved project files

  • Payment terms or invoice copies

  • Any scope change requests

🗂 This protects you in case of disputes.

✅ 4. Use Onedigiweb Support (if available)

If Onedigiweb offers dispute resolution or a support team:

  • Contact them with evidence

  • Mention issue type (e.g., non-payment, scope creep, miscommunication)

  • Request mediation or admin intervention

✅ 5. Set Boundaries or Offer Solutions

If the client:

  • Asks for more work than agreed: Politely remind them it’s out of scope and offer a paid extension.

  • Delays payment: Send a professional payment reminder or pause further work until cleared.

✅ 6. Cancel Respectfully If Needed

If the issue is serious (abuse, manipulation, repeated delays), it’s okay to exit the project professionally:

"Unfortunately, due to unresolved issues, I’ll need to withdraw from this project. I appreciate your time and wish you the best moving forward."

🛑 Don’t ghost. Exit with dignity — it protects your reputation.

🛡 Pro Tip: Use These Tools for Safer Projects

  • Use contracts or agreements (even short ones)

  • Request milestone payments for long projects

  • Use payment platforms with protection (like Razorpay, PayPal, etc.)

✅ 1. Freelancer Registration Fee

Usually: FREE
Most platforms allow freelancers to register and create profiles at no cost. However, some premium features or priority listing might be paid.

✅ 2. Commission / Service Fee on Projects

If Onedigiweb connects freelancers with clients:

  • A commission is usually deducted from the freelancer’s earnings.

  • Example:

    • ₹10,000 project = ₹9,000 received (10% fee)

    • Some platforms use a 5%–20% fee range, depending on project size.

✅ 3. Featured Profile / Promotion Charges (Optional)

Some marketplaces offer:

  • Profile Boosting (e.g., appear on top)

  • Premium badge or priority listing
    These are typically paid monthly or one-time.

✅ 4. Withdrawal/Payment Fees

  • If Onedigiweb processes payments to freelancers via UPI, bank transfer, or PayPal, there may be minor transaction fees (usually from payment gateways, not the platform).

✅ 5. Client-Side Fees (if you're hiring)

  • Sometimes, a small fee is charged to the client posting the job, or it may be 100% free to encourage more postings.

🧾 Summary Table:

Type of Fee Applies To Typical Amount

Registration Fee Freelancer Usually Free Service/Commission Fee Freelancer 5% – 20% per project Profile Promotion Freelancer ₹500–₹2000/month Payment Transfer Fee Freelancer ₹0–50 (depends on method) Job Posting Fee Clients Usually Free or ₹100–₹500

1. Understand the Job Requirement

Before submitting anything, read the job post carefully:

  • What services are they asking for? (e.g., SEO, social media posts, website redesign)

  • What is the expected timeline or budget?

  • Are there any specific tools or platforms mentioned?

🔎 Tip: Take notes on what the client is really trying to achieve (e.g., more traffic, brand awareness, sales).

2. Prepare a Customized Proposal

Never send a generic message. Always customize your proposal to show that you understand the client's needs.

✅ Include in Your Proposal:

  • Brief Introduction (Who you are + your expertise)

  • Understanding of the Project (Summarize what you think the client needs)

  • Your Approach (How you'll solve the problem or execute the project)

  • Relevant Experience (Share past work, links, or stats)

  • Timeline & Delivery Plan

  • Pricing Estimate (if not fixed in the job)

  • Call to Action (e.g., “Let’s connect to discuss further.”)

3. Attach Portfolio or Work Samples

Include:

  • PDF portfolio

  • Google Drive link

  • Website or Behance/Dribbble/Figma links

  • Social media post samples (if applicable)

🎯 This builds trust instantly.

4. Submit the Proposal via Proper Channel

Depending on how Onedigiweb or the client is accepting proposals:

  • Email it to: hello@onedigiweb.com

  • Or submit via a freelancer registration form

  • Or reply to a job post on WhatsApp / LinkedIn (if they posted it there)

5. Follow Up Professionally

If you don’t hear back in 3–5 days:

  • Send a polite follow-up email or message

“Hi [Client Name], just checking in on the proposal I submitted on [date]. Would love to discuss it further if you’re available.”

📝 Quick Proposal Sample (Short Format):

Hi, I'm Rahul, a freelance graphic designer with 4+ years of experience in branding and social media creatives.
I’ve read your requirement for a "restaurant menu design" and would love to help.
I can deliver 3 initial concepts within 3 days, with revisions based on your feedback.
Please find my portfolio attached here: [Google Drive Link].
My quote for the project is ₹3,500.
Let me know if we can connect further!

✅ Step 1: Go to the Freelancer Registration Page

If Onedigiweb has a portal (e.g., www.onedigiweb.com/freelancers), go to that link. If not, use an inquiry form or email to register your interest.

✅ Step 2: Fill Out Your Profile Details

Prepare the following information:

  1. Full Name

  2. Email Address

  3. Phone Number / WhatsApp

  4. Profile Photo (Professional looking)

  5. Your Skills (e.g., SEO, Social Media, Web Design, Graphics)

  6. Work Experience

  7. Tools You Use (e.g., Canva, WordPress, Meta Ads Manager)

  8. Portfolio or Work Samples (PDF, link, or Google Drive folder)

  9. LinkedIn or Upwork/Fiverr Links (optional)

  10. Preferred Work Type: (Hourly, Project-based, Monthly contract)

✅ Step 3: Write a Strong Bio or Description

Example:

I’m a freelance digital marketer with 3+ years of experience in SEO, Instagram growth, and Google Ads. I’ve worked with startups and brands to build their digital presence and increase conversions. I'm reliable, creative, and results-focused.

✅ Step 4: Set Your Rates

Decide if you want to work on:

  • Fixed-price projects (e.g., ₹5000 per website)

  • Hourly basis (e.g., ₹300/hour)

  • Monthly retainer (e.g., ₹20,000/month for full SMM)

✅ Step 5: Submit or Apply

  • Click Submit on the portal OR

  • Email your details to: onedigiweb@gmail.com with subject line: “Freelancer Application – [Your Name]”

Optional: Create a Freelance Portfolio Page (Free Tools)

  • Google Docs (link to samples)

  • Canva Portfolio

  • Behance / Dribbble (for design)

  • GitHub (for developers)